Shipping
At Urban Kicks, we aim to deliver your order quickly and securely so you can step into style without delay.
1. Processing Time
-
All orders are processed within 1–2 business days (excluding weekends and public holidays).
-
You’ll receive a confirmation email with tracking details once your order has been shipped.
2. Local Shipping (Singapore)
-
Standard delivery takes 2–4 business days.
-
Free standard shipping on orders above SGD 200.
-
A flat shipping fee of $4.50 SGD applies for orders below SGD 200.
3. Tracking Your Order
-
All parcels come with a tracking number, which will be sent to you once the order is dispatched.
-
You can track your shipment online using the link provided.
4. Delays
While we do our best to ensure timely delivery, unforeseen circumstances such as courier delays, weather disruptions may affect shipping times. We appreciate your patience in such cases.
5. Contact Us
If you have questions about your order or shipping, please reach out to us at urbansingapore@hotmail.com and our support team will be happy to assist.