Free standard shipping within Singapore for orders above SGD 200. A flat fee of $4.50 applies for orders below SGD 200 (calculated at checkout).
Once your order has been shipped, you’ll receive a tracking number by email. You can track it online using the link provided.
Product
Our product size is based on US Size chart. Kindly refer and convert if you have issue. If you are unsure, kindly contact us for help.
We accept exchanges within 14 days of receiving your order, as long as the shoes are unworn and in original packaging.
Contact us immediately with photos of the item, and we’ll arrange a replacement or refund.
Other
Not at the moment. We are looking forward to expand our service to worldwide customers ASAP.
You can reach us via our Contact Us page or email us at urbansingapore@hotmail.com. Our customer support team will get back to you within 1–2 business days.
